Privacy Policy

HopeCo is committed to respecting your privacy and maintaining your trust and confidence. We have developed this privacy policy to assure you that your information will not be shared with any third party.

Awareness: HopeCo provides this Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

Information collected: Here are the types of giver information that we collect and maintain:

  • Contact information: name, organization, complete address, phone number, email address

  • Shipping information: name, organization, complete address

  • Information concerning how you heard about HopeCo (where relevant)

  • Information you wish to share: questions, comments, suggestions

  • Your request to receive periodic updates; e.g., upon individual request, we will send periodic communications related to specific fundraising appeals, prayer concerns, and newsletters.

How information is used: HopeCo uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, and to update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we consider carefully each recommendation as to how we might improve communication.  

Child Privacy: We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under the age of 13. We encourage you to become involved with your child’s access to the internet and to our site in order to ensure that his or her privacy is well protected.

No sharing of personal information: HopeCo will not sell, rent, or lease your personal information to others. We assure you that the identity of all our givers will be kept confidential. Use of giver information will be limited to the internal purposes of HopeCo and only to further the ministry activities and purposes of HopeCo.

Removing your name from our communications: It is not our desire to send unwanted communications to our givers. Please contact us if you wish to be removed from our communications list. 

Contacting Us: If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-276-632-8477 during office hours (Mon – Fri. 8:00am – 4:30pm EST). Our mailing address is: PO Box 4001, Martinsville, VA 24115.